Time-consuming customer reception in decentralized customer source channels
Time-consuming customer reception in decentralized customer source channels
A mass of repetitive questions resulting in low customer service efficiency
No reception during holidays, after work, and busy period, bringing poor user experience
Unable to anticipate customer expectation, lots of ineffective communication leads to low customer satisfaction
Omni-channel access,and all time reception
Support access to the official website, APP, shops, Baomeng, cloud engine shops and other sites, and graft web integrated links arbitrarily.
The robot customer service respond at any time.
Industry corpus inlaid, and you can enable business robots with one click
Import corpus of an industry easily ,and thus converse with customers professionally with ease
Sidebar quick replies, FAQ at your fingertips.
Robot priority reception, manual intervention access, a variety of collaboration to improve effectiveness.
Marketing widget online,optimize conversations and lead customers to leave messages
6 entry styles and 9 invitation pop-ups to interactive with customers to attract attention and guide conversations.
"Callback invitation" guides customers not received in time to leave information actively.
Accurately record visitor trajectories and identify user intent in advance
Visitor board records visitor sources and understands visitor interests
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